Shipping policy

Shipping & Delivery

All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed the next working day.

Once your order has been processed, it will be prepared and shipped to your delivery address.

Delivery Times

We ship across Canada.

Estimated delivery times:

Standard delivery: 7–12 business days
High-demand periods (e.g. holidays, promotions): up to 2–3 weeks

While most orders arrive within the estimated timeframe, delays may occur due to high demand or logistical factors.

Order Tracking

All orders include a tracking number so you can follow your shipment from dispatch to delivery.

Delivery Notes

Please ensure that your shipping address is correct at checkout.

If an incorrect address is entered and the order has already been processed, we are unable to guarantee changes or refunds
If a package cannot be delivered and is returned due to an incorrect address or failed delivery attempts, reshipping may be required at the customer’s expense
Once an order has been shipped, we are unable to modify the delivery address

If a delivery attempt is missed, the carrier may leave a notice with instructions. If the package is not collected within the specified time, it may be returned.